Tom, I can honestly say, without hesitation, that you are the best business consultant I have ever worked with in my 18 years of practice. My only regret is that I didn’t hire you earlier in my career! At a time when my practice needed it most, your expert advice and recommendations have been wonderful. It has been my privilege working with you. Your approach of working smarter, not harder, has been a blessing. Significant increases in both services and collections have already been noted in the first quarter of this year!
– Dan Bukofchan, DC (Brookville, IN)
Tom, Thanks for all your help this past year! After floundering through 3 EMR systems and moving to a new location, we STILL grew 71% with your recommendations!! I am looking forward to even more growth (and profits) this coming year!
– Seth Hosmer, DC (Portland, OR)
I thought my practice was on top of all potential billing and coding. I have been in practice for 20 years, and what I have learned in one day is nothing short of astounding. I would hate to add up all the money that was left on the table because I thought I knew all there was to know about billing and coding. The things I learned have made a difference already in just a short period of time! — Perry Cammisa,DC (Woodridge, IL)
I was referred to Dr. Tom by a mentor of mine who was currently coaching with him. After my first consultation with Dr. Tom, I knew he was exactly the kind of coach that could help me. I have worked with other coaches before but I felt like Dr. Tom really listened to what I wanted to do in practice and helped me to maximize that. I would highly recommend coaching with Dr. Tom. He helped our office tremendously. – Ben Donner, DC (Wilmar, MN)
Life is good! Thank you for all your recommendations; we are doing our best to get everyone (and all the doctors) on the same page. We haven’t scratched the surface yet and already our practice is growing! Thanks, Tom.
– Scott Matz, DC and Tracy Matz-Office Manager (Missoula, MT)
After 30 years in practice, it is eye-opening to see what I have allowed to fall through the cracks. Dr. Necela has provided clear & precise recommendations, feedback and actionable goals for me to get back on track and improve my practice. I would definitely recommend his work to my fellow chiropractors looking to improve your business and work smarter!
– Jeffrey Parker, DC (Denver, CO)
I was motivated to bring my practice up to par on coding, billing documentation and audit proofing my practice and you delivered on every topic. You provided exactly what I needed especially on coding, billing, exam levels and requirements, accounts receivables and massage therapy. We now have complete confidence that we are coding and billing for our services. We also have complete confidence that we are performing and billing for the correct exam level as it was a guessing game for me prior to this. I no longer fear an audit as my documentation is much more complete. We have taken concrete steps to implement policies and systems in regards to our A/R and no longer rule by emotion which resulted in us getting nowhere in the past. Your recommendations in this regard have already brought good results. You have provided me with a clear, concise blueprint to work smarter, not harder, for increased profitability, quality patient care delivery, coding, documentation and HIPAA compliance. –Mike Pope, DC (Troy, OH)
Tom, Things are going well! We are on pace to bill over $1 mil this year, that is $150K+ over last year and more importantly collections are improving also. I have good staff and improving everything that we can improve every day. I have an opportunity to open a second clinic in an indoor sports center which was a goal of mine to do something like this that I wrote down over 2 years ago…funny how that works! I have implemented a lot of what you suggested and am still working on getting it all together. To sum up, I hired you in the middle of the most stressful time in my practice career, got rid of most of my staff, had horrible issues with billing, upset my whole patient base, across the board raised every one of my fees to what you suggested, I was sliding by with poor clinical documentation and 9 months later…after doing only part of what you suggested, I am at the height of productivity with all the room in the world to grow well beyond where I am! Your service and unique background should be required for every chiropractor…our profession benefits from you. You could triple your fees and still be undercharging. Thank You!
George Keogh, DC (Tacoma, WA)
Dr. Tom Necela is the best business investment I have ever made. With his compliance training and coaching I have been able to develop policies and procedures that not only increase my bottom line but also provides me a superior level of confidence regarding insurance compliance and documentation regulations. Tom’s information should be the first business expense a chiropractor makes every year!”
Heather Denniston DC (Issaquah, WA)
You’re amazing, Tom!!! Thank you so much for all you have done for me. Because of you, we’ve had our biggest month EVER in gross services last month ($103,000). You have once again far exceeded my expectations and they were high to begin with. And that’s impressive since I thought I was ahead of the game after reading all your stuff and being with consultants the last 7 years. Thanks also for your assistance with my exam notes – my notes are awesome and I am confident that they produce very structured and defensible E/M documentation now. Thanks for making E/M coding so simple to understand. We have stopped under-billing our exams. I am looking forward to our next call and am open to new ideas you have in regards to practice style, philosophy and business. –Matt Kirkham, DC (LaPorte, IN)
Tom: Wow –have I told you lately how awesome you are?! We don’t say it enough but thank you so much for all your guidance and expertise, we really appreciate all your help! – Mark Davies, DC and Barb Davies – Office Manager (Bend, OR)
“Tom is hands down the best Business Consultant I have ever had. He is an expert at what he does and keeps it simple for the rest of us. He can help you make your business more profitable, more compliant, more efficient and more fun. All you have to do is give him a call. Best money and Return on investment I have had in years.”
– Eric Hansen, DC (Redmond, WA)