Insurers Underpaid ‘Billions’ In Health Claims: What Can We Do?

The Wall Street Journal recently reported that a flawed payment database produced by a UnitedHealth subsidiary (Ingenix) and distributed to other major insurance companies has led insurers to underpay millions of claims.  The result: patients have been forced to pay amounts they truly were not responsible for to make up the difference of fees that should have been paid to …

Co-Pays, Coupons & Discounts: When Free Isn’t

After virtually every seminar I conduct, a DC asks me a question privately about discounted services. Whether it’s free exams, low-cost x-rays, or waiving co-pays, the doc is usually concerned that he is violating some rule or law by marketing his practice in this manner and too embarrassed to ask the question publicly. Often, the DC’s will confide that they …

Chiropractic Cash Flow Crisis: What to Do Now!

Recently, Business Week reported on the growing number of cash-crunched entrepreneurs who are suddenly finding out that their credit limits have been either suspended or downsized. It’s an ugly issue that all chiropractors hope to avoid, but the reality is that healthcare is not totally immune to the tightening of economic belts around us. In fact, according to the American …